Once a payment is reversed in Receipts and Adjustments, that payment can no longer be reversed again or edited. ; To download the latest version of otto (One Touch To Optical), tap the App Store icon on your iPad's home screen, tap Updates, and if otto is listed among the Available Updates, tap Update. Overview of Regulatory Updates. ExamWRITER. The code(s) must be added/created (through Third Party Setup/Customization), then a new Service must be added through Products and Services, and finally the CPT Code should be assigned to. RESOLUTION: This is a multi-step process. Printed documentation is available in the OfficeMate/ExamWRITER Online Help system which can be accessed via the Help menu within OfficeMate, ExamWRITER, or OfficeMate Administration. Our compassionate customer care team is ready with a variety of tools and resources to ensure your practice can confidently leverage our software to care for. This Health IT Module is 2015 Edition "Cures Update" compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. Resolution: Upgrade to the current/latest version of OfficeMate/ExamWRITER which is not affected. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. Updating to the Current Release/Version of OfficeMate/ExamWRITER. On the OfficeMate Administration main window, click Setup, and select Customization. ExamWRITER. This is sorted by the logged in user, the practice, and by all users within the EMA network - including Eyefinity. HomeDouble-click the OfficeMate or ExamWRITER icon on your desktop. 24 provides critical updates to the CMS 1500 form and ANSI claims. 23 through v11. Adding new CPT/Procedure Codes for Use in OfficeMate/ExamWRITER. Topics include the following:Note: OfficeMate/ExamWRITER 12 includes a fix to prevent exam data loss; however, upgrading to OfficeMate/ExamWRITER 12 will not restore previously missing exam data. Connect OfficeMate/ExamWRITER with the third-party labs and systems that you use. 4875. Price: Quote provided upon request. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. It may be possible to d ownload a newer version of 3D-Eye Office from Eyemaginations, however OfficeMate/ExamWRITER version 10. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. Navigate to your OMATE32Utilities folder (for OfficeMate v7 & v8) or OfficeMateUtilities folder (for OfficeMate v9 and above). OfficeMate Features. No, there is no way to "merge" the two records if you entered a patient record into OfficeMate twice. The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by. Eyefinity Practice Management customers can login at pm. Ensure that you have a backup copy of your data. Click to open the Utilities folder. 2. After installation, click Launch. If the correct Printer is already set or. 1, or Windows 10. ; Click Clear to clear any previous report criteria, then click Yes when the Clear Selection. 0 through 12. NOTE: Grand Rounds can be used to determine the most popular medication selected for the selected impression. 3. ExamWRITER Features. Note: Sometimes Microsoft Windows updates enable User Account Control settings, causing OfficeMate/ExamWRITER login issues. Open the patient's Demographic. NOTE: The Patient Prescription Benefits feature in EHR have three parts: Article 000019492 - EHR - Patient Prescription Benefits in Eyefinity EHR: Enabling and Retrieving Medication Prescription History. 448. 3. If you are unable to view all of the Fee Slips for a certain patient in the Patient Ledger window in OfficeMate (version 10. To generate a list of OfficeMate/ExamWRITER patients that were diagnosed a specific diagnosis code, perform the following steps: In OfficeMate, click the Reports icon and select the Internal Marketing tab. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. Issue: While attempting to load a VSP ERA file in the Insurance Remittance Advice Entry window in OfficeMate, you receive a message that states, "There are no files available for processing," despite the fact that there are in fact files to load. You can adjust your 15-inch monitor to a screen. An encryption key was generated when you encrypted your database or when your database was encrypted during the OfficeMate/ExamWRITER installation/upgrade process. Support for Windows 8 with OfficeMate/ExamWRITER. I’ve trained many EHR Software systems such as: MHS GENESIS (Cerner), OFFICEMATE/EXAMWRITER, NextGen, OPTIX, EYEFINITY PRACTICE MANAGEMENT/EEHR (based on EMA), COMPULINK, VISIONWEB, Modernizing. The choice is yours. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Any of those other security measures that may be present also need to be. The topics below outline the stages of the installation process. Refer to the following topics to learn how to update ICD-10. 23 and then upgrade directly to 8. ;. You can use EDGEPro to get an overview, or take a deeper dive at specific variables that drive your net profit. Product ExamWriter Details Follow the instructions below to correctly set up your Marco RT-6100 interface to use with ExamWRITER: If you are using the Marco. competitors (pricing) Eyefinity OfficeMate is about the same cost as the industry average. Eyewear - Glasses/Ophthalmic Lenses. Updating to the Current Release/Version of OfficeMate/ExamWRITER. I worked diligently, as many of you have, to integrate my equipment and reduce as much paper in my practice as possible. 0 Installing OfficeMate Server 11. Add OfficeMate/ExamWRITER to your cart: Type ExamWRITER in the search box. Determining What Version of Microsoft SQL Server is Being Used. 777. Terminal Services allows a user to access OfficeMate/ExamWRITER on a remote computer over your network. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. In those situations, simply ending the process through the Windows Task Manager will allow the program to launch. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. 448. Note: Deleting the eDocument type associated with an existing eDocument will also remove the electronic document link to that document. To modify or add referring doctors. RESOLUTION: Open ExamWRITER. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the Properties. 0. Stage 3: Migrating Production Data and Configure Clients to Connect to the. Open the Windows Task Manager. If you need help locating your login credentials, please refer to the EPM support/resources page, contact [email protected]. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). 5331 Released November 13, 2023 If you are running any version earlier than OfficeMate 15. When it comes to where and how you want to learn, Eyefinity Learning is all about options. Refer to Article 000021181 - Activating Your OfficeMate/ExamWRITER License for detailed instructions outlining how to correctly run your Activation file. 2 and newer, the login screen (LoginDotNet. OfficeMate; Can I switch users without having to close OfficeMate? Feb 28, 2018. NOTE: With OfficeMate/ExamWRITER version 11. 7 or older is required for LUMA integration (formerly 3D-Eye Office by Eyemaginations ). The Medication Order screen should open. We are very excited to welcome you to this informative event. . ExamWRITER (version 10. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. 3 Eyefinity supports OfficeMate/ExamWRITER 15. 0. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. If more than one version of the DYMO Connect software is installed because the practice is attempting to utilize a 450 and 550 via a Terminal Server, the practice's IT agent will need to contact DYMO Support to. ;. To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. Complete steps 7-9 for each product or service type you want to delete. EPM - Where can Training for Eyefinity Practice. Click Setup, select Preferences, click the Label Printer tab, and ensure that the Dymo LabelWriter 450 is set up as the default printer. System Requirements | Business Associate Agreement. Nov 28, 2022. Click OK to save the provider's information. Follow the link below to download the installer and review the installation instructions. exe from the network and install the software. Refer to the following guidelines as you deliberate upgrading to Windows 11 in your practice. 0. 2 and newer, the login screen (LoginDotNet. Click Update Now to download the updates. ; Finally, select the Open Only. DESCRIPTION: How to assign colors to Services in the Appointment Scheduler in Eyefinity Practice Management (EPM). The VisionWeb button is now present. Image Management for Eyefinity EHR enables you to seamlessly file and display your patients’ diagnostic images and import data from almost any imaging device. Opening OfficeMate/ExamWRITER. Turn off UAC on all of your computers, including the new server. RESOLUTION: OfficeMate Version 9 or Above Notes: If the payment amount needs to be reduced and the entire payment has already been applied, the. Only ePrescribe users with Physician. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Click Run. DESCRIPTION: How to quickly generate a list or report of patients with a specific Diagnosis code in ExamWRITER. Eyefinity Support. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Released April 20, 2022, for General Availability. The Choice is Yours. Thinking of Making the Move to Windows 11? Make a Plan FirstThe OfficeMate utilities allow you to make widespread changes within your database without having to manually make individual changes. 15. Note about Windows 10 workstations: On Windows 10 workstations, it may also be necessary to change the Windows properties for the OfficeMate/ExamWRITER executable (. For more information refer to the "Using FrameMate" section in the. DESCRIPTION: How to determine the total number of appointments (for each Service) for a specific date range in OfficeMate. Navigate to the Ocular Exam Room. 4 or 1. Perform the following steps to install the 10. Installing OfficeMate/ExamWRITER 15 after migrating your OfficeMate data to a new server. If the checker returns any required actions or recommendations, click Copy to Clipboard and paste the text in a document or email for your IT. Updating to the Current Release/Version of OfficeMate/ExamWRITER. 8. OfficeMate Features. Open OfficeMate and click Setup (upper left corner). 3. exe, and ExamWRITER. 4. Our compassionate customer care team is ready with a variety of tools and resources to ensure your practice can confidently leverage our software to care for. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. for Existing Users. Products or services not linked to fee slips or Rx orders are deleted from your OfficeMate database. When you import images with the Optovue ExamWRITER interface, all captured files are now moved to the data folder. CPT Code Updates. Navigate to your OMATE32 or OfficeMate folder that you located in step 6 and double-click the MoveTemplates. 0. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Locate the provider's signature file and click OK. ; Select the desired Diagnosis code, and any other desired list criteria (Age range, Date range, Medication List, Medication Allergies,. A suspicious death, an upscale spiritual retreat, and a quartet of suspects with a motive for murder. EPM - Where can Training for Eyefinity Practice. RESOLUTION: To resolve/avoid this error, users should switch to an approved document scanner that supports the TWAIN interface standard, required by OfficeMate/ExamWRITER. Topics include the following: Note: OfficeMate/ExamWRITER 12 includes a fix to prevent exam data loss; however, upgrading to OfficeMate/ExamWRITER 12 will not restore previously missing exam data. If there is no workstation available that is not receiving the error, reinstall OfficeMate/ExamWRITER (and any applicable service packs) to create a new/clean copy of the OMLocal. Setting Up the New VSP Interface. Double-click the OfficeMate or ExamWRITER icon on one of your computer’s desktops. Ensure that your data is backed up and click Yes. 5. For a list of our current hardware specifications (including label printers), refer to the OfficeMate/ExamWRITER System Requirements documentation. If you're updating your SQL Server version or upgrading your OfficeMate/ExamWRITER server hardware, you'll need to install the following components: Microsoft SQL Server; The latest service pack for your SQL Server edition; SQL Server Management Studio (SSMS) (version 18. Stage 2: Testing OfficeMate on the New Server. 24 on all computers running OfficeMate/ExamWRITER 8. ExamWRITER Features; OfficeMate Features; OfficeMate Fixes; Known Issues; For information about changes in earlier releases, see Previous Release Notes. Migrating to a New OfficeMate Server. To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. Home; MoreDouble-click the OfficeMate or ExamWRITER icon on your desktop. To resolve the issue, contact your cloud-host and tell them to configure your hosted environment to access OfficeMate/ExamWRITER using the Microsoft Remote Desktop app. By automating everyday tasks in your practice, you and your staff can save time, and ultimately money. 1. Follow the link below to download the installer and review the installation instructions. 2. Training Rate: $150/hour. 8. exe) files to "Override high DPI scaling behavior" and apply the change across the entire system, not just the application. ; Finally, select the Open Only. Eyefinity has identified several CPT code changes that apply to eyecare. (There is nothing that will be installed on your computer. ExamWRITER. Open OfficeMate and click Tasks (upper left corner), then select Maintain Documents. ExamWRITER Getting Started Guide v CONTENTS 1 Installing & Activating ExamWRITER. 3 SP4 (or newer, current version if available) as the issue was resolved in OfficeMate/ExamWRITER version 12. Issue: While using the ExamWRITER ePrescribing interface, you click eRx Status on the ExamWRITER toolbar and nothing happens. Select the printer where you want to print medical prescriptions from the Medical Rx drop-down menu. ExamWRITER EnhancementsYou can add, delete, and modify eDocument document types as needed in OfficeMate and ExamWRITER. PASSWORD = demo . IMPORTANT: The features available within the ExamWRITER ePrescribing interface are dependent on each user’s assigned status (Physician, Agent, Clinical Staff, Non-clinical Staff, Administrator, or Student Staff). ExamWRITER User's Guide - OfficeMate Software Solutions. Released May 26, 2021. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Workaround:. CPT codes in OfficeMate/ExamWRITER have been updated to reflect the January 1, 2020, changes. 0. Conquering the Digital Age. for Existing Users. Marketing tab. ;. Details. This Maintenance & Support includes the annual OfficeMate/Report WRITER/ExamWRITER license, all software upgrades, and toll-free help desk services for our software applications. Login. Home; MoreIt may also be helpful to run the Deleted Patient Report to see if the patient was deleted by accident. The topics below outline the. 2. Scenario #8: OfficeMate/ExamWRITER is running very slow after upgrading the operating system to Windows 8, Windows 8. ; If you are using OfficeMate v15. Regulatory Features. If you are using the ExamWRITER equipment interface with Nidek Navis-EX software version 1. 6, do not install this patch. 0 Upgrading to OfficeMate/ExamWRITER 12. If you also use OfficeMate, in OfficeMateAdministration, click Setup and select Resource Setup. Open OfficeMate (or OfficeMate Enterprise). To modify or add doctors to whom your practice refers patients. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. 0. 000018696, OMKB Q10640. assess and mgmt service, 11-20 min; 99448: Interprof. assess and mgmt service l; 99447: Interprof. On a computer connected to the Humphrey equipment, navigate to the OfficeMate Updates folder on your network. For the auto code feature in ExamWRITER to work properly with unilateral procedure codes (92226, 92135, 76519, 92225, and 92235), you must ensure that separate unilateral procedure codes for each eye are set up in the Third Party Setup window in Administration (Procedure Codes tab) in OfficeMate or ExamWRITER (for example,. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. Select the Database from the Available Databases list. In the VSP Product Mapping window, select VSP IOF Program lab. 24). Through the VSP Vision Exam Rebate offered by PECAA, PECAA Max members can get an extra $5 for each VSP ® vision care exam claim paid— up to $45,000— through the end of 2024! The rebate demonstrates how VSP and PECAA (Professional Eye Care Associates of America) are working together to invest in the future of independent eye care. 2. 0. You cannot enter an insurance EOB with a negative total amount in OfficeMate; however, you can add the negative EOB in OfficeMate to show that the insurance carrier was reimbursed for an overpayment. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. Reversing, Correcting, and Deleting Payments in OfficeMate. Built-in filing pockets for CDs, business cards, and papers. 6. Click the Compatibility tab and then click Change settings for all users. Ensure that you have a recent backup of your database. 5 and, after setting up the interface in ExamWRITER, the patient demographic information is not populating in the Navis-EX software or the Navis-EX icon is missing in the Images-Drawings tab in the patient exam in ExamWRITER, follow. Only positive check and payment amounts can be entered in OfficeMate. To upgrade to the latest version of OfficeMate/ExamWRITER: 1. ExamWriter Filter Feed Refresh this feedRefer to the Installing and Upgrading OfficeMate/ExamWRITER help topic in the Online Help system for detailed instructions on installing the software. The SATO WS408 is a the brand new and updated barcode printer specifically designed to interface with Eyefinity. If you are unable to view all of the Fee Slips for a certain patient in the Patient Ledger window in OfficeMate (version 10. exe application may already be running. Eyefinity Support. Select Add a printer from the upper toolbar menu. 1. 0 Create a folder called OfficeMate Updates on your network where it can be accessed by all of the. exe) provides users with helpful information announcing the latest release version and/or Service Packs as they become available. Close OfficeMate/ExamWRITER on all your computers. To set up a specific piece of equipment, see the topics listed in Connecting to Diagnostic Equipment. Details. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. In the Utilities window, click Prescription Printing Template. Begin the upgrade process. When the EW Preferences window. Conquering the Digital Age. 15. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. Eyefinity Webinars:Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. For information about upgrading to this MIPS 2019-compliant system, visit our website. If this resolves the issue, you may need. The choice is yours. 25 (skipping 8. Set up a workstation with the new version of Windows (Pro or Enterprise Edition) and compatible software installed. Entering the date without the "/" (forward-slash) marks or in any other format will result in the incorrect posting date being. When the installation is complete, click Close. Background: Microsoft always urges all Windows users to upgrade to their latest operating system. Eyefinity has notified the most popular cloud-hosting. After installing this release manually, you will be able to install future updates using the autoupdate feature. 5. When you set the new. For information on running all the various reports and statements available in OfficeMate, refer to the Creating & Printing Reports & Statements online help topic. Refer to the System Requirements page for a list of supported operating systems. RESOLUTION: Confirm that the scanner is functioning normally outside of OfficeMate by scanning a test document and verifying all normal scanner functionality. Serial RS-232 cableDetails. 5 and below), ensure that your Windows screen resolution allows you to view the screen clearly. OfficeMate is now pointing to a blank database, therefore the business name will display. To modify or add provider information. Home; Choose Product Here. OfficeMate Fixes. Opening the Diagnosis Codes Tab. ; Also, use the scroll bar on the right side of the Ledger to scroll through Fee Slips. From any computer running OfficeMate/ExamWRITER (workstation or server), navigate to the Windows Start menu and complete the following steps (1-4); or, navigate to and open C:OMATE32Repair. Refine your search criteria in OfficeMate to speed up product. OfficeMate/ExamWRITER leverages a role-based security system, which allows you to control how loosely or how tightly security is implemented in your practice. Open OfficeMate Administration, click the VSP icon, and then select VSP Product Mapping. 3 on Windows 11 Pro Edition and Enterprise Edition. This section tells you how to maintain resources, including how. . Download and install the pre-install checker on your OfficeMate server. Patients are able to update their personal contact information, including home address, email and phone numbers. Select one of the following Rx Order options: Rx Status - To check/confirm status of an existing Order. ; Though patients can view their current insurances, they cannot edit them or add any new insurances. 1. NOTE: With OfficeMate/ExamWRITER version 11. 0. For more information, visit the Microsoft SQL Server 2008 and Windows Server 2008 End of Support page on the Microsoft support site. 23 and earlier prior to April 1, 2014. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Resolving Slowness in OfficeMate/ExamWRITER. As a developer of certified electronic health record (EHR) products, Eyefinity is required to keep its Clinical Data Architecture (CDA) files up-to-date with regulatory changes. OfficeMate/ExamWRITER. Set Up Equipment Streamline lab orders, credit card processing, & communications. Older versions of OfficeMate/ExamWRITER will not autocode exams with the latest ICD-10 codes. S. Private 1:1 Training. 2 and newer, the login screen (LoginDotNet. Refer to the following guidelines as you deliberate upgrading to Windows 11 in your practice. The search criteria field appears on the right side of the window. RESOLUTION: Open OfficeMate and click the Reports icon in the upper, icon toolbar. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. Details. Number of Views 38. Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. This issue/inconvenience was reported to the OfficeMate Program Development team and was fixed in a later release (OfficeMate. Close all OfficeMate applications (OfficeMate, OfficeMate Administration/Home Office, and ExamWRITER). Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Article 000019503 - EHR - Patient Prescription Benefits in Eyefinity EHR: Requesting Rx Plans. Click Maintain to verify that. 24 on all computers running OfficeMate/ExamWRITER 8. 0. Aug 9, 2022 • Knowledge InformationInsurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Click New Referral. To force close OfficeMate via the Windows Task Manager: 1. 6. If the previous day's exams were not closed or finalized, they will continue to appear in the Open Charts tab until you close or finalize them. Mapping network drives allows each computer in your networked environment to access the server or computer where your OfficeMate/ExamWRITER data files are stored. The Choice is Yours. com. To remove a record from the list, click Remove. This section will show you how to use ExamWRITER to create, modify, and view EMRs. Procedure Codes Not Transferring to Fee Slips in OfficeMate/ExamWRITER 12. You can import an image of a provider's signature into OfficeMate/ExamWRITER. 8. Click to open the Utilities folder. 3. ExamWRITER. Ink & Toner Recycling Services. Note: When printing labels, ensure that the quantity is not 0. . Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. Resolution: Compare the details in the Omate32. In addition, if the System (Enhanced) option is. 2878 Release Notes. Microsoft SQL Server Express is included in the OfficeMate/ExamWRITER Server installation. read more >> Eyefinity Blog | February 17, 2017. Installing OfficeMate/ExamWRITER 15 after migrating your OfficeMate data to a new server. When you set the new Auto Populate PD preference to Yes and. Select the Prescription plan. The new VSP interface enforces more. tab. Enter the insurance carrier information/details as needed. The WinZip Self-Extractor window opens. Multifunction Printer/Scanner/Fax devices are not supported for use with OfficeMate. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. 1. Serial RS-232 cable. OfficeMate/ExamWRITER System Requirements. Eyefinity has identified several CPT code changes that apply to eyecare. Select the Server from the Available Servers drop-down menu. VISUPAC software must be installed on the same computers as ExamWRITER. Select a Referring Provider and a Refer To Provider. Reversing, Correcting, and Deleting Payments in OfficeMate. Click the New button (bottom, center of Business Names window). If needed, change the Eye Diagram (bottom-right). exe. . If changes are made to User Account Control Settings the computer MUST be rebooted before proceeding as changes made to UAC settings will. 2. Workflow. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Close OfficeMate/ExamWRITER on your server and workstations. Released May 8, 2019OfficeMate/ExamWRITER (and many other desktop applications) use these embedded browser windows to extend program functionality or integrate with other programs. x or above and open a finalized exam or an open or closed exam in ExamWRITER that had open charges prior to the software upgrade, the open charges will be duplicated for the patient and both the original and duplicate open charges will post to the Fee Slip if you do not deselect the. Related Articles. Topics include the following: Action Items. ). 1 or above and need to download the Move Products Utility, go to this KB article to download a utility that is compatible with your. Place your cursor in the first blank line at the bottom of the Selection Items box. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR.